Privacy Policy

MyHarbr is committed to protecting your privacy.

Data We Collect

We collect only:

  • • A screen username
  • • An email address

MyHarbr is a completely free support service. No payment information is collected or processed.

How We Use Data

Your information is used solely to:

  • • Provide access to programmes
  • • Communicate essential service information
  • • Manage user accounts

Data Retention

Data is retained only while an account remains active. MyHarbr follows a clear inactivity schedule:

  • After 3 weeks of inactivity (21 days): Automated email prompts stop. The programme remains open and accessible.
  • For 6 months from last activity: The programme stays open. Users can return and resume at any time.
  • After 6 months of continuous inactivity: If the user has not re-engaged, all personal details and programme data are permanently and completely deleted.

All user data is permanently deleted:

  • • After 6 months of continuous inactivity (as described above), or
  • • Upon completion of programme access, or
  • • When a user deletes their subscription or account

Re-engagement at any point resets the inactivity clock.

Data Sharing

MyHarbr does not sell or share personal data with third parties.

MyHarbr does not use any third-party payment processors.

User Rights

Users may request access to or deletion of their data at any time by contacting the support email provided on this website.

Important: MyHarbr provides structured wellbeing support and educational guidance only. We do not provide medical, psychological, counselling, or crisis services. If you require professional support, please consult appropriate healthcare professionals.

Cookie Consent

We use essential cookies to ensure the website functions properly and to improve your experience. By clicking "Accept", you agree to our use of cookies.